Belfast Airport Informational Guide to Belfast International Airport (BFS) - Non Official

Belfast Airport Services


Find information about the restaurants, fast food options and food stores located in Belfast Airport terminals. 

See Restaurants and Food at BFS


Check all retails outlets available at Belfast International Airport. 

See Shops and Stores at BFS


Free Wi-Fi is available at Belfast International Airport for a couple of hours.

Lost & found

Passengers can report any damaged baggage to the ground handling agent of their airline.

Please contact with the agencies presented below:

Menzies Aviation (for Air Lingus and Aurigny Air Services): +44 1275 475569

Swissport (for other airlines): +44 1275 473543

You can also claim your lost luggage contacting with Lost Property Office: +44 1275 473573

Tourist information

There is a Tourist information desk located in arrivals serving both domestic and international passengers. Information regarding attractions, accommodation, transport, etc. is provided. 

Opening hours: 7:30am – 07:00pm (Monday to Friday), 07:30am – 05:00pm (Saturdays) and 08:00am – 11:00am (Sundays). 

Business Lounge

In the Business Lounge you can find several services such as printing and faxing services. You can access for free to this lounge.

Though there are not conference rooms, you can go to the nearby Park Plaza Belfast, which can be reached within a two-minute walk from the Terminal. 

Customer Service Agents

If you need information regarding any issue or simply want to place an inquiry or complaint, you can ask a member of the staff, they will help you with everything you need. 

For further information, please contact: 02894484848 

smoking area 

Passengers can not smoke at the Airport facilities.

luggage storage

There aren’t luggage storage options at Belfast Airport. 

other services

- ATMs
- Post office
- Internet kiosk 
- Telephones
- Currency exchange
- Baby care rooms
- Business lounge
- Lost luggage office
- Information desk


Causeway Lounge: Adjacent to Gate 16 and 17. Open from 05:00 to 21:15. Services: Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Children’s area. Please note it is a non-smoking facility.

Fees from €29 per person (2 hours access).


Viewing Gallery

Want to admire the magnificent panoramic views and feel like an aircraft pilot? Then come to the viewing gallery. You can admire the views, eavesdrop on communications with the Air Traffic Control and the cockpit and also check the flight tracker.

Opening hours: 24 hours.